Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a mobile sportsbook we haven't covered yet? This page explains how to reach the Offshore Gambling team and what kind of enquiries we're able to help with.
What we can help with
Offshore Gambling is an independent research and comparison site covering offshore sportsbooks that accept US bettors, with a particular focus on how these operators perform on mobile — apps, mobile browser betting, live in-play markets and payout speed on the move. If your question relates to any of the following, we want to hear from you:
- Corrections to odds, bonus terms, licensing details or anything else in our reviews
- Suggestions for offshore sportsbooks we should research and rate
- Feedback on our reviews of gambling sites or the way we present comparisons
- General questions about how we score and rank the books listed on this site
- Media or partnership enquiries
What we can't help with
We're a media and comparison publisher, not a sportsbook, a payment processor or a customer support desk for any of the operators we review. That means we're not able to:
- Access, verify or resolve issues with your account at any offshore sportsbook
- Process deposits, withdrawals or bonus credits on a book's behalf
- Confirm whether a specific bet, payout or bonus was applied correctly
- Provide legal or tax advice about betting with offshore operators from your state
For anything account-specific — a stuck withdrawal, a KYC verification query, a bonus that hasn't posted — the sportsbook's own customer support team is the right first point of contact, since they're the only ones who can see your account. If a book has been consistently slow to pay or unresponsive to support requests, that's useful feedback for us too, and it's exactly the kind of thing our reliability research tries to catch before you sign up.
Before you reach out about a specific site
If your question is about one of the sportsbooks featured on this site — say, Lucky Rebel, Bovada, BetOnline, BetNow or any of the others in our rankings — it helps to check a few things first, since these are the most common reasons readers get in touch:
| Common question | Where to look first |
|---|---|
| Is this sportsbook legal in my state? | Offshore books operate under licences from jurisdictions like Curaçao, Panama or Costa Rica, not under any US state regulator. Whether accessing one is permitted depends on your own state's laws, and we'd encourage checking those directly or speaking with a legal professional rather than relying on a general answer. |
| Why do the bonus terms differ from what's advertised? | Welcome offers carry rollover requirements, minimum odds and time limits that vary by operator. We list the headline terms alongside each offer, but the sportsbook's own terms page is the final word. |
| My withdrawal is delayed — what do I do? | Contact the sportsbook's support team directly with your account details. Payout speed and any fees vary by method (crypto, wire, card) and we can't intervene in individual transactions. |
| How were these sites ranked? | See our methodology notes within each review — odds, market coverage, mobile experience, banking options and payout reliability all factor in, and no operator pays for a higher position. |
A note on how we're funded
Offshore Gambling may earn a commission when readers click through to an operator and sign up. This funds the research behind our reviews but never decides where a sportsbook lands in our rankings or how we describe its strengths and weaknesses. If you think an offer, rating or piece of information on this site is inaccurate, telling us helps keep the whole site honest — that's the single most useful message you can send us.
If you or someone you know is struggling with gambling
This site is intended for adults aged 21 and over. Offshore sportsbooks generally lack the same self-exclusion and responsible gambling tools that regulated US operators provide, so it's worth building your own limits before you bet. If gambling is causing stress, financial strain, or feels hard to control, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. You can also find tools, guidance and further resources on our Responsible Gambling page.
For general background on who we are and how we approach reviews, our About Us page covers that in more detail, and our Terms and Conditions explain the basis on which this site operates.